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Alcatel Selects Printing Solution from HP to aim for Utility Pricing [UC Newsdesk 2003/5/6]
HP announced a US$45 million services agreement with Alcatel to audit and redesign Alcatel's installed printing and copying base. The fully integrated services is expected to bring Alcatel savings of up to 30 percent on their existing printing and copying budget. HP will be replacing Alcatel's printers and copiers throughout Europe with a complete managed print service designed to give a more flexible output production environment and increase operational efficiencies. This managed service uses HP's latest technology including multi-function printers offering scanning, faxing, copying and e-mail file transfer functionalities. It is complemented by integrated management tools enabling daily accounting and tracking of print volumes and jobs. Because these tools make Alcatel's usage of the output environment across offices transparent, Alcatel can easily manage costs on a utility pricing model. "This five year contract will contribute to our fixed cost reduction program and we expect to decrease our current printing and copying costs by 30 percent," said Jean-Jacques Lang, director of corporate purchasing, Alcatel. "We wanted to move from a product approach to an ‘all-in-one'/all service approach, which HP has rightly understood and been able to meet." "The project leverages the breadth of experience that we have across HP, combining the expertise in solutions and services that our customers want and value," said Steve Culhane, vice president and general manager, HP Imaging and Printing Services. "With Alcatel, we placed their requirements at the center of the solution development to provide them with a system that ensured their business agility."
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