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EDS' mobile solution pilot with Orange a new test for utility-based cost model [UC Newsdesk 2003/6/4]
EDS has announced a managed enterprise mobility solution, EDS Extended Connected Office (ECO). ECO allows mobile and remote workers to access personal information management systems, corporate data, collaboration services and enterprise applications. Bill Crawford, Global Offering Executive, EDS Mobility Services claimed that "the benefits of managed mobility services provided by ECO can be measured in hard numbers with reduced cost of ownership and managed risk, as well as the soft benefits of improved productivity and increased collaboration enabled by linking remote and mobile workforces around the world." ECO is the first managed service offering that is completely device-, technology- and service-agnostic, combining a full selection of hardware, middleware, security and software products from EDS' industry relationships into a comprehensive service suite that leverages enterprises' existing IT infrastructure. Migrating to a fully managed mobility service model enables companies to eliminate capital expenditures and provides a predictable, utility-based cost for mobile workforce solutions that are supported against committed service level agreements. "Our research shows that the enterprises are looking to the marketplace to not only identify mobility solutions but also to manage all aspects of negotiation, integration and operations," said Eric Goodness, principal analyst at Gartner Research. "For vendors to be successful in the mobility space, they must be able to frame pragmatic solutions according to the enterprises' unique requirements for cost containment, performance and flexibility." Global Carriers Pilot Programs According to a recent study by industry consulting firm A.T. Kearney, having secure, around-the-clock access to this information can increase employee productivity by as much as 30 percent and provides an investment pay back of less than two years. Wirelessly-enabling core business processes and enterprise applications such as Field Force Automation, Sales Force Automation and Supply Chain Automation boosts profitability through reduced cycle times, increased asset utilization and increased service levels.
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