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| Find this article at: http://www.UtilityComputing.com/news/455.asp |
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Salesforce.com goes wireless with Nextel [UC Newsdesk 2004/1/28]
Salesforce.com has teamed with Nextel Communications Inc. to make its on demand customer relationship management (CRM) service available on Nextel's nationwide digital wireless network. The new data solutions aim to help users to increase the productivity of their mobile sales force. Users of Nextel's BlackBerry handheld devices and salesforce.com's on demand CRM can retrieve and update account, contact, and lead information, and obtain reports remotely about events and tasks. "Nextel's agreement with salesforce.com reaffirms an ongoing commitment by both companies to deliver tools that increase productivity through a faster exchange of information," said Ernie Cormier, vice president of Business Solutions for Nextel. "We have seen a great response to our existing business solutions and are excited about the opportunity to work with a thought leader in utility computing and a market leader in on demand CRM to extend our reach into those markets and beyond." "Mobile sales reps need access to their critical customer and deal information anytime, anywhere," said Marc Benioff, chairman and CEO, salesforce.com. "The combination of Nextel's wireless service and mobile devices, with salesforce.com's on demand model turns this vision into reality. Now, more than 8,400 salesforce.com customers and 120,000 subscribers can immediately access customer information to address and resolve business issues in real-time." As part of this agreement, mobile sales teams using the BlackBerry 6510 from Nextel and the BlackBerry 7510 will have direct access to on demand CRM from anywhere at any time. |
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